TERRA & MOTION
Privacy Policy
In accordance with the Protection of Personal Information Act (POPIA)
Last updated — February 23, 2026
Your trust is our priority. We collect only what we need to hold space for your movement, and we treat your information with the same care we bring to the studio.
1. Introduction
Terra & Motion respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
With care and only as needed:
- Full name
- ID or date of birth (if required)
- Email address
- Telephone number
- Emergency contact details
- Payment information (processed securely, never stored)
- Health information relevant to safe participation — treated as special personal information under POPIA
- Marketing preferences (only with your consent)
- Booking history
- Images or video (only where applicable and with awareness)
3. Purpose of Collection
- To process your bookings and payments
- To tend to your membership or package
- To ensure your safety during practice
- To reach you regarding bookings or studio updates
- To share news (only if you've welcomed it)
- To tend to our studio and improve your experience
- To meet legal obligations
4. Storage & Security
4.1 Where your information lives
- Stored securely through our booking system and internal records.
4.2 How we protect it
- Reasonable technical and organisational safeguards are in place — we hold your information with care.
4.3 How long we keep it
- Only as long as needed for operational or legal purposes, then securely removed.
5. Sharing of Information
We never sell your information, share it for marketing, or store payment details.
Information may flow to:
- Payment processors (securely, for your transaction)
- Booking software providers (to hold your place)
- Accountants or legal advisors (when necessary)
- Regulatory authorities (if legally required)
All third parties are required to honour POPIA.
6. Your Rights Under POPIA
You may:
- Request access to your information
- Request correction or deletion of inaccuracies
- Object to direct marketing
- Withdraw consent (where processing is based on it)
- Lodge a complaint with the Information Regulator of South Africa
Please submit requests in writing.
7. Photography & Marketing
7.1 Images
- From time to time, images or video may be captured for promotional purposes — always with sensitivity.
7.2 Your preference
- If you'd rather not be included, simply let us know in writing.
7.3 Withdrawal
- Consent may be withdrawn or amended at any time, and we'll honour that moving forward.
8. Updates to This Policy
This policy may be updated over time. The latest version will always be here, on our website and booking platform.
Reach Out
To exercise your rights or ask anything about your information:
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